SWAN
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  • Domestic Violence Services
    • 24 Hour Crisis Line
    • Shelter & Housing >
      • Emergency Shelter - Olney
      • Rapid Rehousing Program
    • Legal & Order of Protection
    • Intervention Services
    • Support Group
  • Adult Protective Services
    • Age 18+ with Disability
    • Age 60+ Not In Care Facility
  • Long-Term Care Ombudsman
  • Information & Assistance
  • Homeless Assistance
    • Shelter & Housing >
      • Temporary Shelter
      • Transitional Housing
    • Transportation Assistance
    • 24 Hour Hotline
  • Office Locations
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    • Job Openings
    • Additional Resources
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Information & Assistance

Information & Assistance for Seniors & Persons with Disabilities

Swan Assist Logo
The services below are available in three Illinois counties: Clay, Fayette, Jefferson
There are no fees for any services. Donations are accepted, but are not required, to receive services.

Benefit Assistance (formerly Circuit Breaker) License Plate Sticker Discount
  • You must be 65 years of age or older by December 31 of the current year; or
  • You must be 16 years of age or older and totally disabled before January 1 of this year.
  • Your total income last year must be less than $33,562 for a one (1) person household, or $44,533 for a two (2) person household.
Senior Health Insurance Program (SHIP)
Our SHIP counselors give you one-on-one, free Medicare counseling and provide education for Medicare recipients and their caregivers. SHIP isn't an insurance company and doesn't solicit or sell Medicare insurance. But we can answer your questions about prescription drug coverage, long-term care insurance, Medicare claims and appeals, and Medicare beneficiary rights and guarantees.
Legal Services through Land of Lincoln Legal Services
  • We set appointments for Seniors (60 and over only) to meet with a Legal Representative to complete Simple Will and Power of Attorney (POA) documents.
  • We provide referrals to Land of Lincoln Legal Services for: Landlord/Tenant Disputes, Family, Consumer Credit, and Disability Issues.
Referral Services
We provide referral services to local, state, and federal agencies to find you the assistance you need.
Are you interested in having one of our representatives make a presentation about our services to your community group? Please call to book a speaker. We will be happy to make a presentation!

Jefferson County, IL -  Matt Robbins, Information & Assistance Supervisor

Office Number:  618-899-9110
Email:  matt.robbins@swandvhl.org
Office Address:  212 S 9th Street, Mount Vernon, IL   62864

Clay County, IL - Kim Haun, Information & Assistance Specialist

Office Number: 618-662-7300
Email: [email protected]
Office Address:  832 West North Avenue, Suite B, Flora, IL   62839

Fayette County, IL - Ashley Martin, Information & Assistance Specialist

Office Number: 618-283-9179
Email: [email protected] 
Office Address: 200 W. Johnson St. Vandalia, IL 62471
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SWAN, Inc.
Administrative Office
120 S. Fair Street, Ste 2
Olney, IL  62450
Phone: 618-879-2214
Fax: 618-879-2254
24 Hour Domestic Violence Hotline
888-715-6260
Call for Temporary Housing for Victims of Domestic Abuse & Homelessness
24 hours a day, 7 days a week
SWAN, Inc. funding is provided, in whole or in part, by the Attorney General, Illinois Coalition Against Domestic Violence, Illinois Department of Human Services, Midland Area Agency on Aging, Southeastern Illinois Agency on Aging, Illinois Department on Aging, and U.S. Department of Housing and Urban Development..
SWAN, Inc. is a Effingham County and Crawford County United Way partner.

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  • Home
  • Domestic Violence Services
    • 24 Hour Crisis Line
    • Shelter & Housing >
      • Emergency Shelter - Olney
      • Rapid Rehousing Program
    • Legal & Order of Protection
    • Intervention Services
    • Support Group
  • Adult Protective Services
    • Age 18+ with Disability
    • Age 60+ Not In Care Facility
  • Long-Term Care Ombudsman
  • Information & Assistance
  • Homeless Assistance
    • Shelter & Housing >
      • Temporary Shelter
      • Transitional Housing
    • Transportation Assistance
    • 24 Hour Hotline
  • Office Locations
  • More Information
    • Contact Us
    • Job Openings
    • Additional Resources
    • Donate to SWAN